Shipping and Return Policy
Shipping Policy:
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Order Processing Time: Orders are typically processed and shipped within 3 - 5 business days of receiving payment, unless otherwise specified.
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Shipping Methods: We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on the shipping method selected and your location.
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Shipping Restrictions: Some items may be subject to shipping restrictions based on size, weight, or destination. We do not ship to P.O. boxes or APO/FPO addresses.
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International Shipping: We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
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Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
Return and Exchange Policy:
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30-Day Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of delivery for a full refund or exchange, excluding shipping costs.
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Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Some items may be ineligible for return due to hygiene reasons or manufacturer restrictions.
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Return Process: To initiate a return, please contact our customer service team to request a return authorization. Once your return request is approved, you will receive instructions on how to return your item(s).
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Refund Processing: Refunds will be issued to the original method of payment within 10 - 15 business days of receiving the returned item(s). Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
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Exchanges: If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange an exchange. Exchanges are subject to availability
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible, whether through a refund, replacement, or repair.
Returns Will be Subjected to a 20% restocking fee.
Contact Us:
If you have any questions or concerns about our shipping and return policy, please contact us.
Available: 8am - 4pm, Monday - Friday.